Tuesday, September 29, 2020

Internet-based voice service - also known as Voice over IP (VoIP) - has the same or many more features than a traditional telephone system (a private branch exchange: PBX using a time division multiplexing signal:TDM), but can be tailored very flexibly to fit your business. The difference between IP-PBX and TDM is that the latter uses physical switches to route calls, whereas IP-PBX uses Internet protocol, the same way all other Internet traffic is routed.


Let HCS leverage your Internet connection to provide traditional telephone service. Your business can scale from an individual line to multiple lines at numerous locations, and you can easily administer your phone network with web-based management tools.


Key Drivers for VoIP Adoption

Deliver Real time Telepresence

Reduce Telephone Costs

Garner Unified Communications

Gain Productivity

Improve Customer Service

Advantages of VoIP

Benefits include:

  •  Integrate multiple locations through one phone system

  • Dial by extension to any user in the network with no toll charges

  • Save on long distance

  • Competitive international calling rates

  • Line number portability

  • Forward voicemails to your email address for access anywhere

  • Easily and affordably scale from 1 to 5000 users

  • Add features as you grow and as your needs change

  • Web based management tools for service and feature control

  • 24/7/365 Network Operations Center available for free technical support


Migration from TDM to VOIP trends

*from Nemertes Issue Paper: VOIP Trends and Directions (2007)


*Estimates from Point Topic

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