Most successful sales are built around providing quality services and products, building relationships and returning customers. Being responsive and juggling multiple customers requires communications tools that are rich in functionality but also easy-to-use.
Rich Feature Set
VoIP provides unified messaging capabilities and mobility tools that are easily configured through a web interface. These tools enable a sales person to control incoming calls and messages, even during the month-end crunch or other pressurized scenario. For example, Softphone technology gives your road warriors all the features and functionality of a desktop phone right on their laptop. With find me/follow me capabilities and voice mail to e–mail integration, your employees never have to miss a call again.
You get pop–up notifications of incoming calls in real–time, letting you decide what to do with an incoming call: answer it, route it to voice mail, virtual ring or reply with a recorded message.
Each user can access personal directories to quickly look up phone numbers and other important information, and even place calls with the click of a mouse. VoIP technology allows you to "see" voice mail messages from your computer: who called, the type of message and the length of the message. You can also receive an e–mail notification when a new voice mail arrives and listen to the voice mail from your e–mail inbox.